Scope and data controller

The data controller is Mosar İnşaat Turizm Petrol Taşımacılık Ltd. Şti. (Kronos Hotel). Lucera Restaurant is the restaurant brand operating within Kronos Hotel. Personal data are processed in accordance with Turkish Law No. 6698 on the Protection of Personal Data (KVKK), lawfully and fairly, for specified, explicit and legitimate purposes, and in a relevant, limited and proportionate manner.

Address: Gaziosmanpaşa Mah. Sahilyolu Cad. 363 Sok. No: 2, Gölbaşı / Ankara, Türkiye. Telephone: +90 312 485 63 33. Email: kvkk@kronoshotel.com.

Purposes of processing personal data

Personal data may be processed on the applicable legal grounds for managing customer relations and requests, reservations and contracts, improving products and services, sales and financial operations, meeting legal obligations, maintaining information and physical security, human resources and business continuity.

Compliance with legal obligations
Establishment or performance of a contract
Establishment, exercise or protection of a right
Legitimate interests and, where required, explicit consent

Collection methods and disclosure

Data may be collected by fully or partly automated means through communication and reservation channels, forms, agreements, email, the website, payment documents and similar oral, written or electronic channels.

Subject to appropriate security measures and only to the extent necessary for the stated purposes, personal data may be disclosed in accordance with applicable law to authorised public bodies, financial institutions, auditors, suppliers, business partners and service providers.

Retention and disposal

Personal data are retained in physical or electronic form for the period prescribed by law or required for the purpose of processing. Data whose retention period has expired are periodically deleted, destroyed or anonymised.

Rights of the data subject

Under Article 11 of the KVKK, you have the following rights:

To learn whether your data are being processed and to request information
To learn the purpose of processing and whether the data are used in line with that purpose
To know the third parties in Türkiye or abroad to whom the data are disclosed
To request correction of incomplete or inaccurate data
To request deletion or destruction where the applicable conditions are met
To object to a result arising against you through automated analysis
To claim compensation for damage caused by unlawful processing

Applications

You may submit an application identifying yourself and clearly stating your request in writing to Gaziosmanpaşa Mah. Sahilyolu Cad. 363 Sok. No: 2, Gölbaşı / Ankara, Türkiye; to the registered electronic mail (KEP) address mosar@hs01.kep.tr; or from an email address already registered in the data controller’s systems to kvkk@kronoshotel.com. Applications are answered in accordance with applicable law as soon as possible and no later than 30 days, depending on the nature of the request.